Implementation

How Atomic North is Handling
Offshore Support Amid Covid-19

by Vishal Karpatne
May 18 7 min read

The novel coronavirus has seen an unprecedented rise in the past few months. Global economies and productivity have certainly taken a hit; at Atomic North we aim to mitigate losses and deliver the same inimitable experience while propagating a healthy relationship with our clients.

Empowering Remote Productivity

To stay productive, employees need access to data; business applications; and communication and collaboration capabilities like phone, email, calendar, address book, instant messaging, teleconference, and videoconference.

Making Communication Versatile with MS Teams

With a keen foresight into the current corporate scenario, we have developed our work-from-home infrastructure around powerful collaborative tools like MS Teams. Efficient communication channels build the backbone of a healthy work culture, and we leverage the MS Teams platform to achieve it.

Chats, Meetings, and Collaboration

With extensive support for live screen sharing, setting up group calls and meetings, document sharing, and inbuilt team management tools, the MS Teams platform makes group projects and team collaborations much easier and more interactive for the entire project.

Robust Security and Privacy

Powerful security features like multi-factor authentication preventing account theft, real-time encryption of transit data, video and audio recording consent, and secure guest access management make MS Teams a powerful cross-platform environment enabling smooth collaboration between even organizations.

Third-party Integration

MS Teams even enables third-party application support to support organizations with an all-inclusive package of productivity. With MS Teams offering advanced capabilities and third-party support from over 400 applications, it performs a pivotal role in upholding general productivity here at Atomic North.

Building Your Dashboard

A dashboard is a user interface used to deliver and display organizations’ operations and progress reports on a unified graphical platform, increasing coherence between the different teams working within our organization to deliver products.

Ticketing with Jira

Jira is an extensive ticketing tool that allows bug tracking and efficient management of Agile projects. With email notifications, progress reports, issue tracking and customization, and customizable workflows, the Jira software has found immutable utility across all our teams at Atomic North be it product management, software development or task management.

Collaborating Repositories with Bitbucket

An efficient version control system is vital towards smooth handling and management of ongoing projects. Integrated with Jira, Bitbucket is a powerful version control software for managing data repositories remotely - providing teams with a unified platform for collaborating on code, testing and deployment.

Collective Document Handling with Confluence

With a multitude of customizable features such as structured page trees, a powerful search, collaborative feedback on a single document, and over a decade of industry exposure, Confluence proves to be a powerful tool for enabling teamwork within an organization.

Elevating Productivity at Atomic North

After valuable internal discussions and talks, we have zeroed in on our core processes to deliver critical performance while restructuring our industry standard practices to setup a physically and mentally healthy virtual environment within our organization.

The Power of MS Teams

We have taken swift action to develop an efficient work-from-home setup around the powerful MS Teams framework. Its highly customizable collaborative environment has helped keep essential operations at Atomic North up-and-running in these hard times.

by Vishal Karpatne

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Straight from Our Clients

We have trusted Atomic North as our quality Oracle gold partner over the years. They have always looked into each of our requirements meticulously, whether it be into Oracle EBS or Oracle Cloud, and provided high-quality resources to achieve our goals.

With excellent on-demand support and timely resolving of any issues post-implementation, Atomic North has always come through in delivering quality solutions in all-weather conditions.

O.P.Singh

CIO at JTEKT India Limited

Atomic North has remained a trustworthy and our go-to technology partner over the years. They have delivered quality services when it matters the most and their consultants have always been highly methodical in their problem-solving approach. They have developed and provided excellent support for diverse projects across technologies such as Oracle ERP, Microsoft Dynamics, .NET and Open Source technologies to name a few.

Amandeep Singh Bawa

Group Head - IT | Panasonic India Pvt Ltd, PISC-ISAMEA

We have been engaged with Atomic North for last four years and it has been quite a satisfactory journey for us. The engagement that started with Oracle EBS reimplementation expanded to include other technologies as well. The services and the level of ownership has been remarkable and their solutions are very robust. We can definitely see the improvement in our IT as well as business operations and expect to benefit further from Atomic North’ continuous improvement process.

Vinaysheel

GM (IT) Amar Ujala

We have trusted Atomic North as our quality Oracle gold partner over the years. They have always looked into each of our requirements meticulously, whether it be into Oracle EBS or Oracle Cloud, and provided high-quality resources to achieve our goals.

With excellent on-demand support and timely resolving of any issues post-implementation, Atomic North has always come through in delivering quality solutions in all-weather conditions.

O.P.Singh

CIO at JTEKT India Limited

We have been engaged with Atomic North for last four years and it has been quite a satisfactory journey for us. The engagement that started with Oracle EBS reimplementation expanded to include other technologies as well. The services and the level of ownership has been remarkable and their solutions are very robust. We can definitely see the improvement in our IT as well as business operations and expect to benefit further from Atomic North’ continuous improvement process.

Vinaysheel

GM (IT) Amar Ujala

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