Use case selection
Ideas ranked by value, feasibility, data availability and risk, with the cost of running each one in production estimated up front.
Most portfolios shrink by half once the running cost is written down.
Fewer use cases, chosen for return.
Data readiness
The documents, records and systems each use case needs, checked for quality, ownership, access and freshness.
An assistant is only as accurate as the content it is grounded on.
Answers grounded in data you trust.
Integration
AI wired into the ERP, CRM and service tools people already use, rather than a separate window nobody opens.
Adoption follows the workflow, not the demo.
AI where the work happens.
Security and permissions
Identity, data access, logging and guardrails designed so the AI can see and do only what the user could.
Permission mistakes are the most expensive AI failures.
No new route around your access model.
Evaluation
Test sets, accuracy measures and regression checks built for each use case, run before every change.
Without evaluation, every prompt change is a guess.
Quality you can measure, release by release.
Operations and cost
Monitoring, usage, cost per transaction, feedback loops and model updates run as a managed service.
AI cost scales with use, so it is reported like any other utility.
A service with an owner and a budget line.