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Dynamics 365 Finance and Operations.
ERP for complex, multi-entity businesses

Dynamics 365 Finance and Supply Chain Management, still widely called F&O, is Microsoft's ERP for organisations with many legal entities, countries, warehouses and plants. It is powerful, and it rewards a disciplined implementation more than most.

We implement, upgrade, integrate and support F&O, with Power BI, Power Platform and Azure delivered by the same team.

PlatformD365 F&O

Finance, Supply Chain, Project Operations and Commerce on Microsoft's cloud.

ScaleMulti-entity

Many legal entities, currencies and tax regimes on one platform.

PathAX to D365

Upgrade from Dynamics AX 2009 and 2012 to the cloud.

PlatformMicrosoft

Power BI, Power Platform and Azure on the same team.

What is included

F&O delivered as one practice

An F&O programme touches finance, supply chain, data and integration at once. They are staffed together, because the problems cross between them.

Implementation

Finance, procurement, inventory, warehouse, production and project operations designed with Microsoft's Success by Design approach and configured to standard first.

Global design and local rollouts, so each new country is a template rather than a project.

A design that scales to the next entity.

AX upgrade

Dynamics AX 2009 and 2012 estates assessed, code reviewed, data upgraded and customisations rebuilt as extensions on F&O.

Customisations classified as keep, rebuild, replace with standard or retire.

Off an unsupported platform without rebuilding the past.

Data migration

Master data, open transactions and balances migrated with the Data Management Framework, rehearsed and reconciled.

Data quality is fixed in the source before it is moved.

Opening balances that agree on day one.

Integration

Banks, tax engines, warehouse and transport systems, ecommerce, CRM and legacy applications connected through Dataverse, APIs and Azure Integration Services.

Built with monitoring and replay, because interfaces fail.

Integrations you can support.

Reporting and Power Platform

Financial reporting, Power BI on F&O data, and Power Apps and Power Automate for the steps F&O does not cover.

Extensions built outside the core, so updates stay routine.

Reports people act on, and fewer spreadsheets.

Managed support

Functional and technical support, Lifecycle Services and environment management, and regression testing of Microsoft's service updates.

One team for the ERP, the data and the integrations around it.

Service updates without disruption.

How an F&O programme runs

StepOneAssess

Processes, entities, current systems, data and integrations mapped; for AX estates, code and data analysed for the upgrade.

The global design decisions are made first, because they are the most expensive to change.

You receive:

A solution blueprint

Scope, fit-gap, design decisions and a phased roadmap.

Costed before the build is committed.

StepTwoBuild

Configuration, extensions, integrations and data migration in iterative sprints, reviewed with process owners each cycle.

Extensions only for gaps that justify their lifetime cost.

You receive:

Working iterations

Each sprint demonstrated on your data.

Gaps decided, not absorbed.

StepThreeTest and migrate

System, integration, performance and user acceptance testing, with migration rehearsed and reconciled.

Regression suites are automated during the project, not after it.

You receive:

A go-live readiness report

Test results, reconciliations and cutover plan.

Go or no-go decided on evidence.

StepFourOperate

Hypercare through the first close, then managed support with service update testing and a continuous improvement backlog.

The team that built it supports it.

You receive:

A monthly service review

Incidents, changes, updates and the improvement plan.

Measured on business outcomes.

01
Coverage

Module, scope and delivery model

Typical F&O scope. Most programmes start with finance and supply chain and add the rest by entity or phase.

Microsoft Dynamics 365 F&O: coverage
ModuleScopeCommon integrationsModel
FinanceGL, AP, AR, fixed assets, budgeting, consolidationBanks, tax enginesProject or managed
Supply chainProcurement, inventory, warehouse, transportWMS, carriers, suppliersProject or managed
ManufacturingDiscrete, process and lean productionMES, quality systemsProject
Project operationsProject accounting, time, expensePSA, HRProject
ReportingFinancial reporting, Power BIData lake, warehouseProject or managed
Approach

A template you can roll out, not a project per country

Multi-entity ERP programmes fail when every entity becomes its own implementation. Local variations accumulate and the global design quietly disappears.

We design a global template first, decide which local differences are legal requirements and which are habits, and roll entities out against that template. Each rollout is faster than the last.

Talk to a Dynamics expert
  • Standard firstConfiguration before extension, extension before customisation.
  • Automated regressionBuilt during the project, run against every service update.
  • One Microsoft teamF&O, Power BI, Power Platform and Azure on one contract.

Scope and plan are set after assessment.

Questions we get asked

Before a Dynamics 365 F&O programme

F&O or Business Central?

Business Central suits small and mid-sized businesses that want a fast, simpler ERP. F&O suits larger organisations with many entities, countries, warehouses or manufacturing complexity. The assessment answers this with your requirements, not a product preference.

Can you upgrade us from Dynamics AX?

Yes. AX 2012 and AX 2009 estates are analysed, data is upgraded and customisations are rebuilt as extensions or replaced with standard features. Much of what was custom in AX is standard in F&O.

How do you handle Microsoft's service updates?

Updates are applied in test first and regression suites run against them, so issues are fixed before production is updated.

Can you take over support from another partner?

Yes. We review the environment, extensions, integrations and open issues first, then take on support with a documented baseline.

Do you work with Oracle as well?

Yes. Some groups run Oracle in one region and Dynamics in another. We support both and integrate them.

Planning anF&O programme?

Or stuck on AX. Tell us the entities and systems involved, and the assessment produces a blueprint you keep either way.

Get in touch +91-120-4849200