Application
Management

Most enterprises do not have an application problem. They have six of them, owned by four teams, on three release cycles, with no single person able to say what shipped last month or what it cost. AtomicNorth takes the estate as one thing: Java, web, mobile, e-commerce, DevOps and test automation, run as a managed service.

Build, enhance, assure and run, under one contract and one ticket queue.

Get in touch See what is covered

01 Java Development Spring and Jakarta EE services, batch and the integration layer.
02 Mobility Solutions Native Android, React Native, Xamarin and UWP, with the release train.
03 Automation Testing Services Selenium and Katalon suites for regression, smoke and integration.
04 DevOps Pipelines, environments, infrastructure as code and observability.
05 Web Development LAMP and MEAN, .NET, headless front ends and the content workflow.
06 Enterprise E-commerce Catalogue, checkout, payments and order orchestration into ERP.

ScopeSix service lines

Java, mobility, test automation, DevOps, web and e-commerce in a single agreement.

ModelITIL and agile

Change and incident run to ITIL. Delivery runs in sprints. The two share one backlog.

Coverage24×7×365

Shift handover crosses time zones, so overnight is a working shift rather than a pager.

Track recordSince 2010

Application estates run for manufacturers, publishers, pensions and public bodies.

What is included

Six service lines, one accountable team

Every line below is delivered by the same team, against the same backlog and the same monthly report. You can start with one and add the rest without renegotiating the contract.

Java development

Spring and Jakarta EE services, batch jobs and the integration layer between them, on estates that are usually older than the team maintaining them.

Upgrades are staged behind tests, not attempted on a weekend.

A codebase somebody can still change in three years.

Mobility solutions

Native Android, React Native, Xamarin and Universal Windows Platform, including store submission, crash reporting and the release train behind them.

Device coverage is agreed from your own analytics rather than a vendor matrix.

Apps that survive the next OS release.

Automation testing

Selenium and Katalon suites for regression, smoke and integration, written against the journeys that actually carry revenue rather than against every screen.

A flaky test is a defect in the suite and is fixed as one.

A release decision you can make on evidence.

DevOps

Pipelines, environments, infrastructure as code, release automation and the observability that tells you whether the last deployment made anything worse.

Rollback is a pipeline stage, not a phone call.

Deployments that are boring by design.

Web development

LAMP and MEAN stacks, .NET, headless front ends and the content workflow behind them, built to be handed over rather than to be depended on.

Accessibility and performance budgets are set before the first sprint, not audited after launch.

A site your own team can run.

Enterprise e-commerce

Catalogue, checkout, payments, order orchestration and the integrations into ERP and fulfilment that decide whether an order actually ships.

Peak trading is load-tested against last year's real traffic, not an estimate.

A checkout that holds on the busiest day of the year.

The application lifecycle, end to end

StageOneRequirements

We start where the business outcome is, not where the backlog is. What has to be true for this application to be worth running, which users notice when it is not, and what the current release actually costs to ship.

Most estates arrive with a backlog nobody has pruned in two years. Deciding what not to build is the first saving.

You receive:

A scoped backlog and a baseline

Requirements traced to a business outcome, with the current release cadence, defect rate and environment inventory recorded as they stand today.

This is yours whether or not the engagement continues.

StageTwoBuild

Delivery in sprints against that backlog, with a roadmap that is revised rather than defended. Where an off-the-shelf product is the right answer we adapt it; where it is not, we build.

Integration into the systems you already run is part of the build, not a phase after it.

You receive:

Working software on a cadence

A demonstrable increment every sprint, in an environment you can reach, with the pipeline that built it under version control alongside the code.

Nothing is reported as done before it has been deployed somewhere you can see it.

StageThreeAssure

Automated regression, integration and performance testing runs on every build, against the journeys that carry revenue. Accessibility and security checks run in the same pipeline rather than as an annual audit.

The point of the suite is to make a release decision cheap. A suite nobody trusts has failed at that.

You receive:

A release you can sign off on evidence

Test results, coverage against the critical journeys, performance against the agreed budget, and the list of known defects with severity and owner.

Problems are caught before production, which is the only place they are cheap.

StageFourRun

Steady state: incidents worked to the agreed targets, changes raised and approved, dependencies patched on cycle, performance watched against the baseline taken in stage one.

A recurring incident becomes a problem record with an owner, not a monthly line item.

You receive:

A monthly service review

Release volume, defect escape rate, incident causes, performance trend and the remediation plan for whatever slipped, with an owner and a date.

The report is written to be read by your board, not by us.

Coverage

What we take on, and how it is measured

Response targets below are the standard commitment. Estates with regulated workloads or a fixed trading peak are quoted separately.

Application management coverage by service line, with what is taken on, the usual starting point and the response target
Service line	What we take on	Usual starting point	Response target
Java development	Application code, batch, integration layer, dependency and runtime upgrades	An estate the original team has left	30 min, P2
Mobility solutions	Native and cross-platform apps, store releases, crash triage, device coverage	An app failing on the current OS release	30 min, P2
Automation testing	Regression, smoke and integration suites, test data, pipeline integration	Manual regression that gates every release	4 hrs, P3
DevOps	Pipelines, environments, infrastructure as code, release automation, observability	Deployments that need a named person present	15 min, P1
Web development	Front end, CMS, content workflow, performance and accessibility budgets	A site nobody in-house can safely change	30 min, P2
Enterprise e-commerce	Catalogue, checkout, payments, order orchestration, ERP and fulfilment integration	An approaching trading peak	15 min, P1

Commercials

Priced on the estate, not on the ticket count

Application management is quoted against the inventory taken in stage one: applications in scope, their criticality and their release cadence. A fixed monthly fee covers run, assure and a standing allocation of change.

There is no charge for incident volume. A month with more defects costs the same as a quiet one, which is the only arrangement that leaves us on the same side of the defect as you.

Ask for an estimate

In the monthly feeIncident and change handling, dependency patching, the regression suite, pipeline upkeep, monitoring, reporting and the service review.
Quoted separatelyNew applications, platform migrations, replatforming, peak-trading readiness programmes and load testing beyond the agreed schedule.
Never chargedIncident volume, out-of-hours calls inside the covered lines, and the backlog, run books and test suite you take with you if you leave.

Indicative structure. Final scope and rates are set after stage one.

Platforms

We support the stack you already run

No rewrite as a condition of support. Where a framework is genuinely at end of life we will say so, cost the alternatives, and keep supporting it while you decide.

Java / Spring
Jakarta EE
.NET
Node.js
PHP / LAMP
Angular
React
React Native
Xamarin
Android
Selenium
Katalon
Jenkins
GitLab CI
Azure DevOps
Docker
Kubernetes
Terraform

Client testimonial

Hear it straight from our clients

We have trusted AtomicNorth as our quality Oracle partner over the years. They have always looked into each of our requirements meticulously, whether it be into Oracle EBS or Oracle Cloud, and provided high-quality resources to achieve our goals.

O.P. SinghCIO, JTEKT India Limited

AtomicNorth has remained a trustworthy and our go-to technology partner over the years. They have developed and provided excellent support for diverse projects across technologies such as Oracle ERP, Microsoft Dynamics, .NET and Open Source technologies to name a few.

Amandeep Singh BawaGroup Head - IT, Panasonic India

We have been engaged with AtomicNorth for last four years and it has been quite a satisfactory journey for us. The engagement that started with Oracle EBS reimplementation expanded to include other technologies as well.

VinaysheelGM (IT), Amar Ujala

Proven trustworthiness

Organisations that let us run their applications

Manufacturing, healthcare, pensions, professional services, education and public bodies across India, Canada and the UK.

Panasonic
John Deere
JTEKT
KPMG
Carrier Midea India
Aptech
OMERS
LifeLabs
UHN
Ontario
Learning House

Names only. Logo marks are used with written permission and are not reproduced here.

Questions we get asked

Before you send an RFP

Can you take over an application the original team has left?

That is the usual case rather than the exception. Stage one inventories what is actually deployed, what builds it and what it depends on, which is often the first time any of that has been written down. Support transfers once a build can be reproduced from source by someone who did not write it.

Do we have to move to your toolchain?

No. Where you run pipelines, a tracker or a test framework that works, we operate them. Where there is nothing in place we bring ours, and you keep the configuration, the pipelines and the test suite if the relationship ends. Either way the backlog is visible to your team, not just to ours.

How is change handled against a fixed monthly fee?

The fee includes a standing allocation of change, sized in stage one from your actual release history. Work beyond it is estimated and approved before it starts. A new application or a replatform is a project and is quoted separately, so a busy quarter never arrives as a surprise on the managed invoice.

Where does AI fit into this?

In the unglamorous places: triaging duplicate defects, generating regression cases from production traffic, flagging anomalies against the performance baseline. It reduces the manual work around the service. It does not decide what ships, and we will not claim it does.

How does support work across time zones?

Delivery centres in Noida, Chennai and Jammu with client-facing offices in Mississauga and London. Coverage is 24×7 because the shift handover crosses time zones during working hours, rather than by waking someone at home and calling it on-call.

Send us theestate.

However undocumented it is. The first conversation is a scoping call, and the stage-one inventory is yours whether or not you appoint us.

Get in touch +91-120-4849200

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