This policy explains how Atomic North Private Limited collects and uses personal data through this website, why, who it is shared with, how long it is kept, and the rights you have. It applies to visitors to www.atomicnorth.com and to people who contact us through it. It does not cover data we process on behalf of clients under a services agreement, which is governed by that agreement.
Who is responsible for your data
Atomic North Private Limited (CIN U72200DL2010PTC211676), head office SDF Block K-9, NSEZ Phase-II, Noida, Uttar Pradesh 201305, India, is responsible for personal data collected through this website. Under India’s Digital Personal Data Protection Act, 2023 we are the “data fiduciary”; under the UK GDPR and similar laws we are the “controller”.
Our group also operates from offices in Chennai and Jammu (India), Mississauga (Canada), Edison, New Jersey (United States) and London (United Kingdom). Privacy questions for any of them can be sent to talktous@atomicnorth.com.
What we collect
Information you give us. When you use the contact form we collect:
- your name, company, work email address and, if you provide it, phone number;
- the area of interest you select, your message, and whether you asked for an NDA;
- the date and time of the enquiry.
If you email or call us, we collect what you choose to share, such as your contact details and the content of the conversation.
Information collected automatically. Our web server records standard technical data for each request: IP address, browser and device type, pages requested, referring page and time. The IP address of the device submitting the contact form is stored with the enquiry to help detect abuse.
What we do not collect. The website does not use analytics, advertising or tracking cookies, does not build profiles of visitors, and does not knowingly collect data from children. Please do not send sensitive personal data, such as health or financial information, through the website.
How we use it and why
We use personal data only for the following purposes:
- Responding to your enquiry and arranging a conversation, proposal or NDA you asked for. Basis: your consent when you submit the form, and our legitimate interest in replying to business enquiries.
- Following up on that enquiry with relevant information about our services. Basis: legitimate interest; you can ask us to stop at any time.
- Keeping the website secure, including preventing spam and automated abuse of the form. Basis: legitimate interest.
- Meeting legal obligations, such as responding to lawful requests from authorities and keeping business records. Basis: legal obligation.
We do not sell personal data, and we do not use it for automated decision-making that has legal or similarly significant effects on you.
Who we share it with
We share personal data only where needed for the purposes above:
- Within AtomicNorth, with the team best placed to respond, which may be in any of our offices.
- Service providers who host the website and handle our email, under contracts that require them to protect the data and use it only on our instructions.
- Authorities, regulators or courts where required by law, or to protect our rights, property or safety.
- A successor business, if all or part of AtomicNorth is reorganised, merged or sold, subject to this policy.
International transfers
We are headquartered in India and work across India, Canada, the United States and the United Kingdom, so your data may be processed in a country other than your own. Where data protection law requires it, transfers are protected by appropriate safeguards, such as contractual clauses approved for that purpose, and are made only to countries not restricted by the Government of India under the DPDP Act.
How long we keep it
Enquiries and related correspondence are kept for up to three years after our last contact with you, unless they lead to a business relationship, in which case they are kept for the life of that relationship and the period required by law afterwards. Server logs are kept for a limited period for security purposes and then deleted. We delete or anonymise data when it is no longer needed.
How we protect it
We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS) to the website, protection of the contact form against cross-site request forgery and automated submissions, storage of enquiries outside public web access, and access limited to staff who need it. No system is completely secure, and we will notify affected people and regulators of a personal data breach where the law requires it.
Your rights
Depending on where you live, you have some or all of these rights:
- to access the personal data we hold about you and receive a summary of how it is used;
- to have inaccurate or incomplete data corrected or updated;
- to have your data erased, or to restrict how we use it;
- to withdraw consent at any time, without affecting processing already carried out;
- to object to processing based on legitimate interests, including follow-up marketing;
- to receive your data in a portable format, where applicable;
- under the DPDP Act, to nominate another person to exercise your rights in the event of death or incapacity, and to have a grievance addressed.
To exercise a right, email talktous@atomicnorth.com. We may need to verify your identity. We will respond within the time required by applicable law.
Grievance Officer and complaints
Questions and grievances about this policy or our handling of personal data can be sent to our Grievance Officer at talktous@atomicnorth.com, or by post to the Grievance Officer, Atomic North Private Limited, SDF Block K-9, NSEZ Phase-II, Noida, Uttar Pradesh 201305, India. We aim to acknowledge grievances promptly and resolve them within the period required by law.
If you are not satisfied with our response, you may complain to the relevant authority: in India, the Data Protection Board of India; in the United Kingdom, the Information Commissioner’s Office (ico.org.uk); in Canada, the Office of the Privacy Commissioner of Canada (priv.gc.ca); or the data protection authority where you live.
Cookies
This website uses only one strictly necessary cookie, on the contact pages. Details are in our Cookie Policy.
Other websites
This policy does not cover third-party websites linked from ours, including atomicroute.com, pumkinai.com and YouTube. Please read their privacy policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. Material changes will be highlighted on this page.