Every Oracle estate is joined to something else: banks, payroll, CRM, logistics partners, a data warehouse and a dozen SaaS tools. Oracle Integration Cloud (OIC) is where those joins should live, with adapters, orchestration, tracking and error handling in one managed platform.
We design, build, migrate and run OIC integrations, and we support the Fusion, EBS and NetSuite applications at either end of them.
Integrations, process automation, file server and B2B on one Oracle-managed service.
Fusion, EBS, NetSuite, Salesforce, banks, REST and SOAP APIs, files and databases.
Tracking, fault handling and resubmission designed in, not added after the first failure.
Integration and application support from the same team.
Integration work is judged on the day an interface fails. Each item below is built so that day is short, visible and recoverable.
Interface inventory, patterns chosen per flow (real-time, scheduled, event or file), payload mapping, error strategy and the volume and timing each partner expects.
Design is written down before build, so the next team can support it.
A design you can review before it costs anything.
Fusion ERP, HCM and SCM, EBS, NetSuite, Salesforce, ATP, FTP and REST adapters used where they exist, with custom endpoints only where they do not.
Standard adapters keep the integrations upgradable with Oracle's release cycle.
Integrations that survive the quarterly update.
OIC Process Automation for approvals and human tasks that span systems: supplier onboarding, invoice exceptions, employee lifecycle events.
Long-running processes are modelled explicitly instead of hidden in scheduled jobs.
A process with a visible state, not an inbox.
Composites, BPEL and Service Bus flows inventoried, ranked by value and risk, and moved across one at a time, with parallel running where the partner allows it.
Nothing is rewritten for the sake of it. Some composites are retired instead.
An on-premises integration estate retired on your schedule.
Activity stream, tracking fields and alerts on volume, lateness and failure, plus documented resubmission for every integration.
Silence is monitored as well as errors, because most interface faults do not throw one.
A failed message found by a monitor, not a customer.
Incident handling, minor enhancements, connection and certificate renewals, quarterly update regression and capacity reviews against message packs.
The same team supports the applications at both ends.
One queue for the interface and the systems it joins.
How an OIC engagement runs
Typical OIC scope across an Oracle estate. Most clients have all five types somewhere.
| Type | Typical endpoints | Pattern | Model |
|---|---|---|---|
| Application to application | Fusion, EBS, NetSuite, Salesforce, HCM | Real-time or event | Project or managed |
| Finance and banking | Bank statements, payments, payroll providers | Scheduled file, secure transfer | Managed |
| Partner and B2B | Suppliers, carriers, customers, EDI | B2B, file and API | Managed |
| Data movement | Warehouse, lake, reporting | Scheduled bulk extract | Project or managed |
| Process automation | Approvals and human tasks across systems | Process Automation | Project |
Integration projects are usually measured on go-live. The cost shows up later, when a message fails at 2am and nobody can tell whether it was sent, received or half-processed.
So every OIC integration we build carries tracking identifiers, explicit fault handling, alerting on lateness as well as errors, and a documented way to replay. That is what makes an interface supportable by somebody who did not build it.
Ask for an integration reviewScope is set after the inventory, against the interfaces you actually run.
If SOA Suite is stable, supported and mainly carries on-premises EBS traffic, there is no urgency. Once most endpoints are cloud applications, or the SOA platform needs an upgrade, OIC usually costs less to run. We move composites one at a time, highest value first.
Yes. OIC ships adapters for many SaaS applications, databases, file servers and protocols, and anything with a REST or SOAP interface can be called directly. Where a system has no API, file or database patterns are used and documented.
Either your team, with the run books and dashboards we hand over, or us under a managed service. In both cases monitoring covers lateness and silence, not only errors.
Yes. The inventory measures message volumes per interface, which is what OIC is priced on. You buy the subscription from Oracle; we make sure the size matches the estate.
Yes. We document what exists first, fix the monitoring gaps, and only then change anything. Undocumented integrations are the most common reason a takeover starts with a review.
Or what you think it is. The inventory finds the rest, and the register it produces is yours either way.